Privacy policy

Effective Date: [01/07/2026]

At Sehat Bites, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Name
Mobile number
Email address
Billing and shipping address
Payment information (processed securely through our payment partners; we do not store your card details)
Order history
IP address, browser type, and device information
Cookies and website usage data

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates and shipping information
Respond to customer inquiries and support requests
Process refunds and returns
Improve our website, products, and services
Send promotional offers and newsletters (only if you have opted in)
Prevent fraud and ensure website security
Comply with applicable legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties, including:

Payment gateway providers
Courier and logistics partners
IT and website service providers
Government or regulatory authorities where required by law

These parties are authorized to use your information only for the services they provide on our behalf.

4. Cookies

Our website uses cookies and similar technologies to:

Improve your browsing experience
Remember your preferences
Analyze website traffic and performance
Enhance website functionality

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Data Security

We use commercially reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to safeguard your information, no online transmission or storage system can be guaranteed to be completely secure.

6. Your Rights

You may:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to applicable legal and business record retention requirements
Opt out of receiving promotional emails or messages at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics tools, and social media platforms. These services have their own privacy policies, and we encourage you to review them.